Customer Service from Stoecklin Logistics
Stoecklin’s customer service is what sets us ahead of the competition.
Customer Service from Stoecklin Logistics
We are always there for you, when you need us.
Close cooperation is essential when planning and building a distribution system. However, it is just as important over the life-time of the system. The partnership that we enjoy with our clients is what puts Stoecklin above our competitors. We want you to succeed and work hard to make sure that your system works at an optimal level.
We are proud to offer agreements to maintain this cooperation and protect your valuable investment.
Options for agreements include:
- Guaranteed reaction times for support by our service desk
- Favorable negotiated rates
- Analyses and interventions directly on your system using remote maintenance access for troubleshooting.
- In the event of an emergency we have quick access to your system
- Periodic check of software and licenses used from other providers
- You can also purchase additional support on a temporary basis
- Established maintenance plans